Frequently Asked Questions
Everything you need to know about your Ascend Cardio journey.
How long does shipping take for Ascend Cardio Gear?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy for fitness equipment?
We offer a 30-day risk-free trial. If you are not satisfied with your gear, you can return it in its original packaging for a full refund, minus shipping costs.
Do you offer a warranty on high-performance trainers?
Yes, all Ascend Cardio footwear and equipment come with a 1-year limited warranty against manufacturing defects to ensure you can train with confidence.
How do I determine my correct size for compression wear?
Please refer to our comprehensive Size Guide located on each product page. We recommend measuring your chest and waist for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.